Monthly Archives: March 2013

AOL Email Server Settings

AOL Email Server Settings

 

You’ve got mail!

Hmmm…well…perhaps you do, actually you are pretty darn sure you do, but where is it?!  Right about now you’re thinking, “Why is my mailbox empty?  It was working an hour ago!”

If you have found yourself in this situation when trying to check your AOL mail on your smartphone, then this post is for you.  Read on…

Most, if not all smartphones will give you the option to set up an AOL account through the native email app on your device.  I actually prefer to bypass this option and do the legwork myself.  Let me explain.

1.  When asked what type of account you would like to add, choose “Other.”

2.  After entering your email address and password, choose Manual Setup.

3.  If given the option, choose IMAP.

Use the following server settings:

Incoming Server Settings

imap.aol.com

Username = Email Address

Security = SSL (Put a check mark next to this option)

Port = 993

Outgoing Server Settings

smtp.aol.com

Username = Email Address

Security = SSL

The outgoing server requires authentication, so make sure to put a check next to that and type your password if it not there already.

Port = 465

AOL Email Server Settings

 

 

 

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Help! My iPhone Will Not Turn On!

Image representing Apple as depicted in CrunchBase

Image via CrunchBase

 

If I had a penny every time I heard someone say this, I would have about a couple hundred pennies = ) Not exactly a small fortune, yet it amazes me how many people have no idea how to fix this issue.  When purchasing an iPhone, customers should really be told about the infamous “Soft Reset” that an iPhone will require from time to time.  It will surely save a lot of people a lot of unnecessary aggravation and worry as well as a trip to their local wireless store.

 

Symptom: iPhone will not power on.  It is not responding when pressing the power key.  Assuming the device, in fact, is not actually damaged in any way (physical/liquid) and the battery has somewhat of a charge to it, the following steps will work.

 

1.  Press the HOME key and keep holding…

 

2.  While still holding, press the POWER button.

 

3.  Now Continue Holding both of these together for about 15 seconds.  I kinda chose that number out of thin air.  In fact, it’s a complete guess…Just keep holding both until you see the Apple Logo.  Then, you can let both go.  This should not take longer than 30 seconds actually.  So, if it doesn’t happen, then:

 

A.  Your phone needs to be placed on a charger for about 15 minutes before trying this again.

 

or

 

B.  There is something else going on.  (Possible broken phone)

 

iPhone Reset

 

So, if you find yourself in this position, Do not fret, as this need for a “soft reset” is normal.  As long as your phone responds after completing the above steps, your phone is NOT defective in any way.  It is not a lemon.  I repeat, it is not a lemon.

 

 

How to Factory Reset Samsung Galaxy S3 and Galaxy Note 2

I’m plan on keeping this precise and to the point without all the fluff…only some visuals to help you along the way…

PREFERRED METHOD

1.  From the home screen, select the Menu soft key (lower left).

menuGS3

2.  Select Settings.

SettingsGS3

3.  Select Backup and Reset.

BackupandResetGS3

4.  Select Factory Data Reset.  You have the option to choose to put a check mark next to the boxes titled Backup My Data and Automatic Restore.  If I were in your shoes, I would for the sake of restoring your phone and making it just a tad easier, but that’s just me.  You also should already have an account listed under Backup Account (Also known as your Google Account.

FactoryDataResetGS3

5.  Select Reset Device.

ResetDevice

6.  Select Delete All.

DeleteAll

At this point, your device will shut down, and the Android Recovery screen will be displayed for several seconds.  It looks like this:

DroidRecoveryScreen

Please allow several minutes for the device to reset itself  Once it is finished, it will restart and direct you through the setup and restore process.

ALTERNATE METHOD (When you are unable to get to factory reset screen)

1.  Ensure that the device is powered off.  To power off, press ad hold the power button and then select power off and then OK.

s3 Hard Reset

2.  After the device is off, Simultaneously press and hold the Power button+Volume up key+Home key until the Samsung logo appears then release.

Screen shot 2013-03-27 at 12.21.45 AM

3.  From the Android system recovery screen, select Wipe Data/Factory Reset. Use the Volume Up/Down keys to highlight and the Power button to select.

android_system_recovery-02

4.  Choose Yes — delete all user data. The factory reset may take  minute or so to complete.

android_system_recovery-03

5.  Select Reboot System Now.  Allow several minutes for the reboot process to complete.

android_system_recovery-04

ALL DONE!!  Give yourself a High Five!  Now just go through with the setup process.

How To Backup and Restore Text Messages

SMSBackup1Unlike your contacts and photos, which are more commonly  automatically backed up via micro SD cards and online servers, your SMS Text messages don’t exactly follow in their footsteps.  So, in the event that you are trying to A. Transfer them to your *shiny* new phone because you just upgraded that bad boy or B. Trying to back them up before performing a factory data reset…this app will come in handy.  It is available free for Android devices from the Google Play Store.

1.  After installing and then opening the app, choose the option to Backup you messages.

SMSBackup2

2.  Select where you would like your backup to be stored.  I prefer the external Micro SD card.

SMSBackup3

3.   Enter a name for the file, or just leave what is already there and press OK .

SMSBackup4

4.  Your phone will proceed with the backup.

SMSBackup5

5.   Once finished, your phone will tell you that the “Backup is Completed.”  If any messages fail to backup, it is most likely because they are picture/media messages.  This app will not backup these types of messages, so in order to do so you will have to actually go into the message, long press on it, and if given the option to save the attachment, do so.  This will save it to your SD card or phone memory.

SMSBackup6

6.  You will then see a message that says this:

SMSBackup7

**Please be aware that for some reason, regardless of what option you choose, CERTAIN model phones automatically create the backup on your phone’s memory.  This is especially important if you are performing a factory reset, because after you create the backup you will need to transfer it to either your computer or a micro SD card BEFORE performing the factory reset, reason being once you reset your phone the backup you just created will be erased.  Your device may or may not fall into this category.  The easiest way to check and see where this backup is stored is by taking out your SD card, using a micro SD card reader and opening the folder on your computer.  If you can locate a folder titled “SMSBackupandRestore,” and there is an .XML file in that folder, the file is backed up on the sd card.  If it is not there, you will have to plug your PHONE into your computer, locate that folder and drag & drop it onto your desktop to get it off of the phone’s memory before you reset your device**

8.  You are now ready to A. Factory reset/restore or B. Transfer texts to the new device.  Proceed.  After booting up the new device, or after the device restarts following the factory wipe, download the same application and launch it.  This time instead of choosing Backup, choose Restore.

SMSBackup8

9.  Choose the name of the file you just created and then click OK. (If it says that there are no backups, but you know from the above step that the backup is in fact on your SD card, the app is trying to read the phone’s memory for that backup.  Simply move the backup from your SD card to your phone.  Again, certain model phones require this extra step.  The process for this involves plugging your SD card and your phone into your computer via USB and dragging the file from your SD card onto your device memory.  Once you do this, it will show up in the app when searching for a backup to restore from).

SMSBackup9

10.  Now choose whether or not you want to Restore All Messages  or Restore from a certain date and click OK.

SMSBackup10

11.  If you want your phone to check for duplicates, it can take a lot longer if you have thousands of texts and tons of threads.  On this screen selecting NO will help make the restore significantly faster.

SMSBackup11

You will now see a progress bar as the restore is occurring.  It is not necessary to remain on this screen.  If you press the home button and go into your text messaging app, you will see the threads moving.  This restore process will continue going on in the background until it is complete.  Wait to actually use the text messaging app until it is completed though.

Motorola DROID RAZR Factory Reset

Photo Borrowed from http://computimesinc.com

Photo Borrowed from http://computimesinc.com

So it has come to this.  You have exhausted all other options and have ultimately decided the only way to fix what has gone catastrophically wrong with your Droid is the dreaded Factory Reset, also known as cell phone “spring cleaning.”  Without further ado, this is the mapping of where to go in your device’s menu options to get the job done right.

Preferred Method (Able to access hard reset menu on device)

  1. From a Home screen, select Apps (located in the lower center).
  2. Select Settings.
    Note If the application icon is missing, select App menu filter (located at the top) then select All apps.
  3. Select Privacy.
  4. Select Factory Data Reset.
  5. Select Reset phone.
    Note If presented, enter the current lock code or draw the unlock pattern.
  6. Select Erase Everything.
    Note Allow up to 10 minutes for the Factory Data Reset and reboot processes to complete.

Alternate Method

  1. Power the device off.
    Note Press the Power button then select Power off.
    Note If the device doesn’t respond, press and hold the Volume Up/Down then press and hold Power button. When the device screen goes blank release the Power button while continuing to hold Volume Up/Down, proceed with step 3.
  2. Press and hold the Volume Up/Down then press the Power button.
  3. When presented with the Boot Mode Selection Menu release all buttons.
  4. Press Volume Down to select Recovery then press Volume Up.
  5. From the Droid triage screen, simultaneously press Volume Up/Down.
  6. Select wipe data /Factory Reset then press the Power button.
    Note Use Volume keys to navigate options.
  7. Select Yes — delete all user data then press the Power button.
    Note Use Volume keys to navigate options.
    Note Data wipe may take several moments.
  8. Select reboot system now then press the Power button.
    Note Use Volume keys to navigate options.

*This will also work for the Razr Maxx and all other versions of the device.

* Backup your text messages, contacts, and apps (coming soon).

Remember to Backup Your Contacts!

What would you do if you pulled up your contact list and it was blank? The years and years of contacts have mysteriously vanished.  If this thought isn’t enough to give you an anxiety attack, I don’t know what is, but it doesn’t have to be this way.  Sure, if you have an iPhone, maybe you have iCloud, or if you are an Android user you hopefully have them backed up with Google or maybe even your service providers backup options.

Let’s ask one important question though…What if these fail?  After all, things like this can happen, and this possibility combined with some really awful luck can make for a really, really bad day.  That being said, it is ALWAYS a good idea to NOT have all your eggs in one basket…err backup option.

Enter iDriveContacts, also known as your digital knight in shining armor.  ::Royal trumpet fanfare::

This app is available to iPhone, Android and Blackberry users.  It is free, although I would say it is worth it’s weight in gold if you ever have the unfortunate event of ever needing to actually use one of the backups that you create with it.

After downloading the app and launching it for the first time, you will be required to create an iDrive account.

1. Use an email address that you plan on having access to until your last days on earth (in case you ever need to reset your password).

2.  Create a password.

3.  Click the grey SignUp/Sign In button in the middle of the screen.

iDrive1

You will have to wait a minute or so while your account is being created.  If you hit Backup, do not be alarmed if it says your address book is empty.  Give it a second and then try and press the backup button again.  It will work.

iDrive2

iDriveContacts3

After the Backup in progress screen is finished loading, you will have just saved copy of your CURRENT contact list from TODAY’S date.  (This app does not automatically back up, and you will have to launch it periodically to create new backups)

If you are using this to RESTORE contacts, after downloading and signing into the app with the original account that you created (here’s where that email address will come in handy if you have forgotten your password), click on Restore and it will take you to a screen that looks like this.  Simply, click on Restore Contacts and pick the latest saved file.

iDrive4

There are many apps available with the ability to backup your contact list, but the reason I am recommending this one is because I use it almost every day and have never had it fail me once.  I should probably knock on wood now huh?  Regardless of the way that you choose to backup your contact list, just make sure that you have a “Plan B” for your “Plan A.”  So, in the event of a catastrophic address book deletion, you can put the Xanax down, click a button and say Voila! Thus, avoiding disaster in a matter of minutes.  ::Pats self on back::

YAHOO Email Server Settings (IMAP)

YAHOO!

If you are having problems setting up your yahoo mail on your Android or iOS device try setting it up as an “Other”.  By choosing this option you will need to manually type in the server settings listed below.  Also, if there is an option for “manual setup,” choose this as well.

Incoming Server Settings

Username: xxx@yahoo.com (enter in your complete yahoo email address)
Password: Enter in your yahoo email password
IMAP Server: imap.mail.yahoo.com
Port: 143
Security Type: None
IMAP Path Prefix: Leave blank / Optional

Outgoing Server Settings (SMTP)

SMTP: smtp.mobile.mail.yahoo.com
Port: 587
Security Type: None
Check “Required Sign-In”
Username: xxx@yahoo.com
Password: Your email password

The above settings are for setting up your Yahoo email within the device mail app itself. If you prefer,  Yahoo also has its own app available in both the Google Play and iTunes App Stores.