Motorola DROID RAZR Factory Reset

Photo Borrowed from

Photo Borrowed from

So it has come to this.  You have exhausted all other options and have ultimately decided the only way to fix what has gone catastrophically wrong with your Droid is the dreaded Factory Reset, also known as cell phone “spring cleaning.”  Without further ado, this is the mapping of where to go in your device’s menu options to get the job done right.

Preferred Method (Able to access hard reset menu on device)

  1. From a Home screen, select Apps (located in the lower center).
  2. Select Settings.
    Note If the application icon is missing, select App menu filter (located at the top) then select All apps.
  3. Select Privacy.
  4. Select Factory Data Reset.
  5. Select Reset phone.
    Note If presented, enter the current lock code or draw the unlock pattern.
  6. Select Erase Everything.
    Note Allow up to 10 minutes for the Factory Data Reset and reboot processes to complete.

Alternate Method

  1. Power the device off.
    Note Press the Power button then select Power off.
    Note If the device doesn’t respond, press and hold the Volume Up/Down then press and hold Power button. When the device screen goes blank release the Power button while continuing to hold Volume Up/Down, proceed with step 3.
  2. Press and hold the Volume Up/Down then press the Power button.
  3. When presented with the Boot Mode Selection Menu release all buttons.
  4. Press Volume Down to select Recovery then press Volume Up.
  5. From the Droid triage screen, simultaneously press Volume Up/Down.
  6. Select wipe data /Factory Reset then press the Power button.
    Note Use Volume keys to navigate options.
  7. Select Yes — delete all user data then press the Power button.
    Note Use Volume keys to navigate options.
    Note Data wipe may take several moments.
  8. Select reboot system now then press the Power button.
    Note Use Volume keys to navigate options.

*This will also work for the Razr Maxx and all other versions of the device.

* Backup your text messages, contacts, and apps (coming soon).

18 thoughts on “Motorola DROID RAZR Factory Reset

  1. Pingback: How To Reset Frozen or Unresponsive DROID RAZR | Keep Calm and Factory Data Reset...

  2. Pingback: How To Backup and Restore Text Messages | Keep Calm and Factory Data Reset...

      1. Terry

        Casey Did Tanya ever respond? My Droid Maxx sas it is locked. When I get it to the little droid guy nothing happens when I press the volume key up and down or on after the other. when I choose factory i just get the little red Motorola circle and nothing. I will not that I found out AFTER i googles it that never uninstall from the google store. That is the incident that happened just before the droid hit the fan. Any thoughts other than explosives?

      2. Casey Post author

        Hi Terry,
        Unfortunately, Tanya has not responded. It is possible you may need to reflash your stock ROM. If the screen is working, then it is most likely not hardware. Instead the software looks to be the culprit. (hopepfully)

  3. Pingback: Android can't boot — displays booting splash until battery drains | Question and Answer

  4. Irvin

    Just wish to say your article is as astounding. The clearness in your put up
    is just cool and i could think you’re knowledgeable in this subject.
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  5. danny

    my droid razr as already been rooted i also stuck at part5 of of step please help me out … or any ideas 2 unlock too much pattern with google account

  6. Alicia Stewart

    My razor is not responding to the hard reboot. No response at all when holding the down volume then the power button too. Also no response when holding the volume button up + down + power. I want to throw my phone very badly. Please help

  7. Anonymous

    Thx a ton for this, and the posts recommending backing up SMS, contacts, etc. before wiping the unit. For the past 4 months my Moto RAZR’s performance has steadily weakened and weakened to the point where I was becoming so frustrated that small, inanimate objects kept soaring across whatever room(s) I was in while trying to complete a 4-word text that would take 70 seconds to enter.

    I learned a few things in the process. I prefer the app Super Backup to other options, primarily because it has one interface from which to handle the backups of all the various areas (contacts, SMS, call records, apps and app data, etc.).

  8. Gina

    I reset motorola razr mobile to factory settings but i unable to restore it. the mobile turns black at all. after showing the logo it is unresponsive. no apps at all why?what can i do to restore?please help

  9. Sadi

    I did alternate method and wiped my motrola three times but the problem is same.When i rebot my device its stuck on Motrola logo.


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