Why Am I Not Getting Any Text Messages After Switching From iPhone To Android?

I switched phones, and I'm not receiving text messages

So, you decided to come over to the dark side…

We are glad to have you.  Not only have you taken the grand leap of switching operating systems, but now you are unfortunately second guessing your decision due to the sheer frustration resulting from not receiving all of your text messages.  Do not fret, because once we put a digital band-aid onto your SMS blunder, you will be back on track.

Explaining said “digital band-aid” as referenced above…

You may have noticed (of course you have, that’s why you are here) that you are not receiving any text messages from any of your friends/colleagues that have iPhones, because they are being sent as iMessages.  iMessage is Apple’s proprietary messaging technology that sends messages over data, and when an iPhone sends an iMessage, it goes through Apple’s servers and then gets delivered to the intended device.

Problems arise when an iPhone tries to send an iMessage to a non-iOS phone.  One fix is to contact every person who owns an iPhone and is texting you and tell them to turn off iMessage from Settings > Messages > iMessage, but do you really want to have to do this?  I think not.

  • The best way to avoid this problem from the get go is to go into your phone’s settings and disable iMessage BEFORE you switch phones — otherwise other iPhones will continue delivering messages to your iMessage account and not to your actual phone.  You can test this before making the switch by making sure texts are coming in GREEN and not BLUE.  This is not always possible.  For example, lets say you forgot to do so before you traded your phone in, or it just broke and there is no way for you to power on your device to do that.. (you are obviously here, because you’re probably in this boat)
  • You need to completely shut down iMessage and have your phone number disconnected from every piece of Apple Software that you own including iCloud.  FYI iCloud can actually take up to 45 days to clear their servers of your phone number. Those dirty scoundrels!

This fix has worked for many:

  1. Reset your Apple ID password, and make sure to NOT log back in on your devices.
  2. Send a text to 48369 with the word STOP

Some other things you can try are if you have your old iOS device and it is turned on and connected to your WiFi in your home (if iMessage is turned on) texts will be delivered to this device and not make it to your new Android one.  Step #1 in the fix above addresses this problem as well.

It may take up to 12 hours before you start receiving these intended texts from iPhone users on your new Android device.

If there are a select few people who you must absolutely receive texts from before having the time to do the previous steps, call them and tell them to delete any prior conversations that they have with you in their phone.  Also, you can tell them to delete you as a contact and then re-add you.  Also when sending a message the sender can hit the little i next to the message and then select send as SMS.  These steps will most likely not be necessary if you do steps #1 and #2 above, but are a good remedy in the meantime.

Apple has since created a help page, which also has a lot of useful information that can help get you back to your texting frenzy.

Has anyone noticed any other major problems when making the switch from iPhone to Android or vice versa?  Please feel free to comment below.

 

One thought on “Why Am I Not Getting Any Text Messages After Switching From iPhone To Android?

  1. Ernie Tamayo, PHR

    Every time I see someone go from an iOS device to an Android device…I SMH on the inside. Great post Casey…I had no clue about texting the 48369 number. Did you know you can also go to Apple’ Support page and login with your Apple ID and unregister you iOS device. It can take up to 24 hours but it’s a very helpful link: https://supportprofile.apple.com/homePage

    Reply

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