Category Archives: Apple

Why Am I Not Getting Any Text Messages After Switching From iPhone To Android?

I switched phones, and I'm not receiving text messages

So, you decided to come over to the dark side…

We are glad to have you.  Not only have you taken the grand leap of switching operating systems, but now you are unfortunately second guessing your decision due to the sheer frustration resulting from not receiving all of your text messages.  Do not fret, because once we put a digital band-aid onto your SMS blunder, you will be back on track.

Explaining said “digital band-aid” as referenced above…

You may have noticed (of course you have, that’s why you are here) that you are not receiving any text messages from any of your friends/colleagues that have iPhones, because they are being sent as iMessages.  iMessage is Apple’s proprietary messaging technology that sends messages over data, and when an iPhone sends an iMessage, it goes through Apple’s servers and then gets delivered to the intended device.

Problems arise when an iPhone tries to send an iMessage to a non-iOS phone.  One fix is to contact every person who owns an iPhone and is texting you and tell them to turn off iMessage from Settings > Messages > iMessage, but do you really want to have to do this?  I think not.

  • The best way to avoid this problem from the get go is to go into your phone’s settings and disable iMessage BEFORE you switch phones — otherwise other iPhones will continue delivering messages to your iMessage account and not to your actual phone.  You can test this before making the switch by making sure texts are coming in GREEN and not BLUE.  This is not always possible.  For example, lets say you forgot to do so before you traded your phone in, or it just broke and there is no way for you to power on your device to do that.. (you are obviously here, because you’re probably in this boat)
  • You need to completely shut down iMessage and have your phone number disconnected from every piece of Apple Software that you own including iCloud.  FYI iCloud can actually take up to 45 days to clear their servers of your phone number. Those dirty scoundrels!

This fix has worked for many:

  1. Reset your Apple ID password, and make sure to NOT log back in on your devices.
  2. Send a text to 48369 with the word STOP

Some other things you can try are if you have your old iOS device and it is turned on and connected to your WiFi in your home (if iMessage is turned on) texts will be delivered to this device and not make it to your new Android one.  Step #1 in the fix above addresses this problem as well.

It may take up to 12 hours before you start receiving these intended texts from iPhone users on your new Android device.

If there are a select few people who you must absolutely receive texts from before having the time to do the previous steps, call them and tell them to delete any prior conversations that they have with you in their phone.  Also, you can tell them to delete you as a contact and then re-add you.  Also when sending a message the sender can hit the little i next to the message and then select send as SMS.  These steps will most likely not be necessary if you do steps #1 and #2 above, but are a good remedy in the meantime.

Apple has since created a help page, which also has a lot of useful information that can help get you back to your texting frenzy.

Has anyone noticed any other major problems when making the switch from iPhone to Android or vice versa?  Please feel free to comment below.

 

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Where Are the Water Damage Indicators On My Phone?

iPhone Water Damage

Photo originally from harvestcellular.net

Summer is just around the corner, and do you know what that means…Significantly more water-damaged mobile phones.

This is going to be a cliffs notes version of dealing with water damage.

First off, if you get your phone wet, the first thing you need to do is to act as quickly as possible.  If you are lucky, your phone may still be salvageable.  Sometimes, this may mean to literally take the back off of your phone (may not be applicable to your device) and take the battery out if it is removable as well as any other removable parts (SIM/SD).  Wipe off the battery and the device, and if your liquid indicators have not been touched by the water, make sure to avoid wiping any moisture onto them, because it is quite possible that if those indicators remain unscathed, “it didn’t happen.”  Just sayin’  Next, try to blow out any moisture from your ports and speakers.  By this I do not mean with a blow dryer, because chances are you may not have one on you.  You literally need to feverishly reenact your 6th birthday party.  Those candles didn’t know what hit them did they?  And remember…

DO NOT TURN YOUR DEVICE ON

NO MATTER HOW MUCH YOU WANT TO SEE IF IT IS WORKING.

It needs to be completely dry to prevent any electrical shorts from occurring.  If people actually did the above steps correctly in addition to leaving their devices alone for a day or so (this includes charging as well), and not let their impatience get the best of them, they would not have to resort to activating their mom’s old LG Revere to use whist waiting for an insurance replacement.  Disclaimer: I have nothing against the LG Revere = ) Tis’ only a comedic reference.

By the way, if you have some time to spare, then read about one of my personal experiences with water damage, I’m sure you’ll get a good laugh.  I promise.

Then, there’s also putting it in rice.  I have mixed feelings on this, as it does help to extract any moisture within the device a lot faster, please make sure to remove any grains before handing your precious phone over to a store rep and sticking to your story of  “Oh I don’t know what happened” when they ask you if you had pilaf for dinner recently.  They know.  Evidence can be damning.  If you must do it, this may be a better option.

Now, if you are planning on pleading the 5th and sticking to your story, you will need to know whether or not your liquid indicators will pass the test.  For an android phone, you can usually find it under the battery.  If your battery is not removable, all you have to do is perform a google search to find the location. There are far too many to list here in this post.

There are 2 types of indicators that are used

1. Plain white colored ones that turn red/pink

Water Damage Indicator

2. White ones with red patterns.  (Many people see the pattern below and assume that is shows damage, but that is not true.  (When these stickers are exposed to water the pattern will bleed).

Water Damage Indicator

FYI, Blackberry batteries also have liquid indicators on them, so if your phone indicators pass the test, one may benefit from losing your battery for the time being.

If you do a quick search for your specific device’s liquid indicator, I have heard through the grapevine that you can find replacement stickers online for very cheap.

Over the years, the iPhone’s liquid indicators have migrated.  The 3G, 3GS, 4, and 4S have indicators placed in both the headphone jack and on the bottom of the dock-connector housing/charging port. The iPhone 5 (and all current models) feature a single water damage indicator on the inside of the nano SIM card slot, which is located on the right side of the phone.  It definitely helps to use a flashlight to see them clearly.

Remember, if any of these indicators show liquid damage, the device will NOT be covered by the manufacturer’s warranty.

Well, I hope that if you are reading this and have not experienced dropping your phone in the toilet quite just yet, should it occur, you now posses the knowledge to act hastily and save it from an untimely watery demise.  On the contrary, if you have found yourself on the not-so-lucky flip side, there was still some pretty valuable information expressed.  Do you not agree?  ::wink wink::

iphone water damage indicator location

Photo originally from osxdaily.com

 

You Cannot Create An Apple ID Because You Do Not Meet The Minimum Age Requirement

you cannot create an apple id because you do not meet the minimum age requirement

When creating an Apple ID, if you make the unfortunate mistake of entering your birth year wrong or actually being under the age of 13 (and not fibbing about it), then be prepared to see this error message:

“You Cannot Create An Apple ID Because You Do Not Meet The Minimum Age Requirement.”

You try again and again, and then go as far as changing your birth year to 1920, and apparently (or so it seems) the ripe old age of 93 is too young to download and get one’s candy crush saga fix on.  What gives?!

How to fix or get around this issue in the following scenarios:

If you turned 13 today

Make yourself 1 day older, and tomorrow you can change it back to your real day.  Apple doesn’t seem to like 13th birthdays…probably the result of some repressed adolescent trauma of sorts.

If you are under 13 (and planning on lying about it thus landing yourself on Santa’s naughty list this year) or if you actually are over 13 and just messed up on entering your birth year due to your monstrous thumbs hitting the wrong key

  • You can wait 24 hours and try again.
  • Go to settings, then safari, then clear history, cookies, and cache. Then re-register for your new itunes/apple user account.
  • Try creating the account from a different device (for example a friend’s phone or another computer).  Remember you don’t have to create it in the actual app store application under “create new account.”  You can also open a browser tab and search for “apple id” and then choose to create a new account this way as well.  It doesn’t have to be from an iDevice.

So, now that I have just showed children under the age of 13 how to trick the system, I’m gonna try and lay my head down on my pillow tonight and sleep soundly.  Tomorrow I better help an old lady or two cross the street to balance the scale.  Sweet Dreams.