A desperate google search for the above error message has probably brought you to this page. Well, I’m happy to have you here, but I wish it was under slightly better circumstances. Needless to say, pull up a chair and stick around for a bit, because I’m going to show you how to fix it and reset your Backup Assistant account.
- Backup Assistant
- Backup Assistant Plus
- Sync Service
Next, FORCE STOP the application, CLEAR DATA and CLEAR CACHE.
Now, you will have to create a new backup assistant account. Go into SETTINGS > ACCOUNTS AND SYNC > BACKUP ASSISTANT.
When you launch it, it will require a code, but you are not trying to restore your contacts, you are trying to backup the ones you already have on your phone. So, choose “create new account,” and then choose a password (preferably 4 zeros or something you will remember). Voila! You have simultaneously created a new backup assistant account and brought about world peace…Okay, maybe I’m exaggerating about the world peace part.