If you’re trying to use your browser on your blackberry device and seeing this little gem of an error message above, rest assured it can be fixed in about 1 minute. This error message will happen on a blackberry that was once connected to an enterprise server in the past, but is no longer. This is caused by the Desktop [BrowserConfig] service books still being present on the device. If you don’t know what that means, don’t worry about it, and just follow the steps below to get your browser up and running in no time.
- Click on OPTIONS from the main screen.
- Select ADVANCED OPTIONS.
- Click on SERVICE BOOKS.
- Highlight the first Desktop [*] service book in the list. You will probably need to scroll down the list.
- Press the MENU (blackberry) key, and click DELETE.
- Perform step 4 and 5 for ALL of the remaining desktop service books. Just scroll down the list and do one at a time until you get to the last one.
Now, your browser will be working again, and you can revel in its super speedy capabilities (sarcasm).