Tag Archives: iOS

Why Am I Not Getting Any Text Messages After Switching From iPhone To Android?

I switched phones, and I'm not receiving text messages

So, you decided to come over to the dark side…

We are glad to have you.  Not only have you taken the grand leap of switching operating systems, but now you are unfortunately second guessing your decision due to the sheer frustration resulting from not receiving all of your text messages.  Do not fret, because once we put a digital band-aid onto your SMS blunder, you will be back on track.

Explaining said “digital band-aid” as referenced above…

You may have noticed (of course you have, that’s why you are here) that you are not receiving any text messages from any of your friends/colleagues that have iPhones, because they are being sent as iMessages.  iMessage is Apple’s proprietary messaging technology that sends messages over data, and when an iPhone sends an iMessage, it goes through Apple’s servers and then gets delivered to the intended device.

Problems arise when an iPhone tries to send an iMessage to a non-iOS phone.  One fix is to contact every person who owns an iPhone and is texting you and tell them to turn off iMessage from Settings > Messages > iMessage, but do you really want to have to do this?  I think not.

  • The best way to avoid this problem from the get go is to go into your phone’s settings and disable iMessage BEFORE you switch phones — otherwise other iPhones will continue delivering messages to your iMessage account and not to your actual phone.  You can test this before making the switch by making sure texts are coming in GREEN and not BLUE.  This is not always possible.  For example, lets say you forgot to do so before you traded your phone in, or it just broke and there is no way for you to power on your device to do that.. (you are obviously here, because you’re probably in this boat)
  • You need to completely shut down iMessage and have your phone number disconnected from every piece of Apple Software that you own including iCloud.  FYI iCloud can actually take up to 45 days to clear their servers of your phone number. Those dirty scoundrels!

This fix has worked for many:

  1. Reset your Apple ID password, and make sure to NOT log back in on your devices.
  2. Send a text to 48369 with the word STOP

Some other things you can try are if you have your old iOS device and it is turned on and connected to your WiFi in your home (if iMessage is turned on) texts will be delivered to this device and not make it to your new Android one.  Step #1 in the fix above addresses this problem as well.

It may take up to 12 hours before you start receiving these intended texts from iPhone users on your new Android device.

If there are a select few people who you must absolutely receive texts from before having the time to do the previous steps, call them and tell them to delete any prior conversations that they have with you in their phone.  Also, you can tell them to delete you as a contact and then re-add you.  Also when sending a message the sender can hit the little i next to the message and then select send as SMS.  These steps will most likely not be necessary if you do steps #1 and #2 above, but are a good remedy in the meantime.

Apple has since created a help page, which also has a lot of useful information that can help get you back to your texting frenzy.

Has anyone noticed any other major problems when making the switch from iPhone to Android or vice versa?  Please feel free to comment below.

 

Staying Connected While Traveling & Avoiding Roaming Rates

Remember when you would leave your cellphone home (or at least keep it powered off) when you journeyed off to some remote tropical island off the coast of…ahhhh does it even matter?  As long as there’s a steel drum band and an endless supply of exotic frozen drinks with tiny, colorful, paper umbrellas, I’m so there, and I’m gonna go out on a limb here and assume that you would be too.  However, nowadays, I would bet that you would be a tad more reluctant to deal with the separation anxiety that comes along with not staying connected while you are away.  After all, our entire lives are on our mobile devices.  They are our cameras, calendars, personal assistants, calculators, diaries…you get the idea.  Today, choosing the phone that will pretty much be your everything for the next 2 years is almost as important as buying a new car, and people do not want to be separated from it, not even for a week.

It is for this reason, that I am writing this post.  You don’t have to leave it behind…but at what cost.  The last thing you want to come home to is a phone bill that is to the moon an beyond, and this can be a possibility.  There are, however, ways that you can have your cake and eat it too, all for very cheap or practically nothing.  I know this, because I have done it, and you can do it too.   This past October, I spent a week in Aruba, made tons of phone calls, sent and received a bunch of text messages and actively engaged in more forms of social media than you can count on one hand…after all, it’s always fun to post photos from your trip…thus reminding everyone back home that you are in paradise yet they, themselves, must wake up in 5 hours for work, and the only thing that they have to even remotely look forward to is a mug of burned coffee that has been sitting out too long.  Although, I would never…ever do something like that, because I’m a sweetie pie = )

Well, if you are anything like me, you must stay connected at all costs.  Well not literally…because by “at all costs,” i mean at the lowest cost possible.  Read on..

1.  Before you even step foot on the plane or arrive at your destination, the first thing you need to do is go into your phone’s settings and make sure Data Roaming is NOT enabled.  Then you want to make sure that your data (also knows as mobile network) is OFF.  This will disable your devices data connection, which is super important with smartphones.  In fact, it is the Holy Grail of roaming, reason being, if your data happens to be turned on you may have a boatload of apps running in the background, whose sole purpose in life happens to be making you want to drive off a bridge upon the receipt of your next wireless bill.  Data roaming charges are what will cost you the big $$$.  So disable it.  Your phone will still be able to make/receive calls/texts.

I like to take it one step further and…

2.  Also put my phone into Airplane Mode.  This will disable ALL connections.  You will not be able to use the phones call or texting feature in addition to any sort of data.  Essentially at this point, you have an MP3 player/camera/PDA.  “This is no fun!” you say.  Agreed.  Well here is where it gets magical…

3.  WiFi is you new best friend.  While leaving your phone programmed with the settings above, turn your wifi ON and connect to a network.  Most hotels and coffee shops offer free wifi, and in the event that it is not free, the rates will most likely be a lot cheaper than your provider’s roaming rates.  Once you are connected to wifi, you can use as much data as your want without being charged (Just make sure you see the little wifi symbol, which looks something like this and is located towards the top notification bar on your device.

So while you are on that wifi connection, check your email to your heart’s content, and while you’re at it browse as many web pages as it takes until your eyes glaze over.  It won’t matter,because it isn’t going to cost you anything.  Hmmm, but what about calls and texts, you may wonder.  It gets better.  There are apps that you can download that will allow you call and text over wifi  = No Roaming Rates.  YIPPEE!!!

Viber

The app that I use religiously is called Viber.  Learn it, Live it, Love it.  It is oh so Ahhhhhhhhhmazing.  The call quality is actually quite good, although this is dependent on how strong your wifi connection is.  Once you download the app, it will take you through the set up process.  After you log in with your mobile number, you will have the option to make free phone calls and messages  Here’s the catch.  The person that you are communicating with must have this app as well.  As long as this is all set up before you leave on your trip, it should be smooth sailing.

Of course, if you ever find yourself in a situation where you absolutely MUST contact someone and have no way of connecting to wifi, you can always momentarily turn airplane mode off and pay the roaming rates associated with your provider’s per minute/per message amount.  This also holds true for data roaming, and by this I mean turning your data/mobile network on briefly if you need to use it.  After you are done, you can turn the data off again and toggle your device back into airplane mode.  If you foresee yourself needing to use data and there existing the possibility of not being able to connect to WiFi, it would be in your favor to contact your service provider before you leave to inquire about global data packages.  These may be pricey, but it is much better to have it than to deal with pay-as-you-go rates.

There you have it.  The best of both worlds…A complete and utterly serene tropical paradise alongside your means to stay connected to your every day life.  Now, the only question is, what are you going to do with all the $$$ that you DIDN’T spend on roaming rates?

Help! My iPhone Will Not Turn On!

Image representing Apple as depicted in CrunchBase

Image via CrunchBase

 

If I had a penny every time I heard someone say this, I would have about a couple hundred pennies = ) Not exactly a small fortune, yet it amazes me how many people have no idea how to fix this issue.  When purchasing an iPhone, customers should really be told about the infamous “Soft Reset” that an iPhone will require from time to time.  It will surely save a lot of people a lot of unnecessary aggravation and worry as well as a trip to their local wireless store.

 

Symptom: iPhone will not power on.  It is not responding when pressing the power key.  Assuming the device, in fact, is not actually damaged in any way (physical/liquid) and the battery has somewhat of a charge to it, the following steps will work.

 

1.  Press the HOME key and keep holding…

 

2.  While still holding, press the POWER button.

 

3.  Now Continue Holding both of these together for about 15 seconds.  I kinda chose that number out of thin air.  In fact, it’s a complete guess…Just keep holding both until you see the Apple Logo.  Then, you can let both go.  This should not take longer than 30 seconds actually.  So, if it doesn’t happen, then:

 

A.  Your phone needs to be placed on a charger for about 15 minutes before trying this again.

 

or

 

B.  There is something else going on.  (Possible broken phone)

 

iPhone Reset

 

So, if you find yourself in this position, Do not fret, as this need for a “soft reset” is normal.  As long as your phone responds after completing the above steps, your phone is NOT defective in any way.  It is not a lemon.  I repeat, it is not a lemon.

 

 

Remember to Backup Your Contacts!

What would you do if you pulled up your contact list and it was blank? The years and years of contacts have mysteriously vanished.  If this thought isn’t enough to give you an anxiety attack, I don’t know what is, but it doesn’t have to be this way.  Sure, if you have an iPhone, maybe you have iCloud, or if you are an Android user you hopefully have them backed up with Google or maybe even your service providers backup options.

Let’s ask one important question though…What if these fail?  After all, things like this can happen, and this possibility combined with some really awful luck can make for a really, really bad day.  That being said, it is ALWAYS a good idea to NOT have all your eggs in one basket…err backup option.

Enter iDriveContacts, also known as your digital knight in shining armor.  ::Royal trumpet fanfare::

This app is available to iPhone, Android and Blackberry users.  It is free, although I would say it is worth it’s weight in gold if you ever have the unfortunate event of ever needing to actually use one of the backups that you create with it.

After downloading the app and launching it for the first time, you will be required to create an iDrive account.

1. Use an email address that you plan on having access to until your last days on earth (in case you ever need to reset your password).

2.  Create a password.

3.  Click the grey SignUp/Sign In button in the middle of the screen.

iDrive1

You will have to wait a minute or so while your account is being created.  If you hit Backup, do not be alarmed if it says your address book is empty.  Give it a second and then try and press the backup button again.  It will work.

iDrive2

iDriveContacts3

After the Backup in progress screen is finished loading, you will have just saved copy of your CURRENT contact list from TODAY’S date.  (This app does not automatically back up, and you will have to launch it periodically to create new backups)

If you are using this to RESTORE contacts, after downloading and signing into the app with the original account that you created (here’s where that email address will come in handy if you have forgotten your password), click on Restore and it will take you to a screen that looks like this.  Simply, click on Restore Contacts and pick the latest saved file.

iDrive4

There are many apps available with the ability to backup your contact list, but the reason I am recommending this one is because I use it almost every day and have never had it fail me once.  I should probably knock on wood now huh?  Regardless of the way that you choose to backup your contact list, just make sure that you have a “Plan B” for your “Plan A.”  So, in the event of a catastrophic address book deletion, you can put the Xanax down, click a button and say Voila! Thus, avoiding disaster in a matter of minutes.  ::Pats self on back::

YAHOO Email Server Settings (IMAP)

YAHOO!

If you are having problems setting up your yahoo mail on your Android or iOS device try setting it up as an “Other”.  By choosing this option you will need to manually type in the server settings listed below.  Also, if there is an option for “manual setup,” choose this as well.

Incoming Server Settings

Username: xxx@yahoo.com (enter in your complete yahoo email address)
Password: Enter in your yahoo email password
IMAP Server: imap.mail.yahoo.com
Port: 143
Security Type: None
IMAP Path Prefix: Leave blank / Optional

Outgoing Server Settings (SMTP)

SMTP: smtp.mobile.mail.yahoo.com
Port: 587
Security Type: None
Check “Required Sign-In”
Username: xxx@yahoo.com
Password: Your email password

The above settings are for setting up your Yahoo email within the device mail app itself. If you prefer,  Yahoo also has its own app available in both the Google Play and iTunes App Stores.