Tag Archives: SMS

Why Am I Not Getting Any Text Messages After Switching From iPhone To Android?

I switched phones, and I'm not receiving text messages

So, you decided to come over to the dark side…

We are glad to have you.  Not only have you taken the grand leap of switching operating systems, but now you are unfortunately second guessing your decision due to the sheer frustration resulting from not receiving all of your text messages.  Do not fret, because once we put a digital band-aid onto your SMS blunder, you will be back on track.

Explaining said “digital band-aid” as referenced above…

You may have noticed (of course you have, that’s why you are here) that you are not receiving any text messages from any of your friends/colleagues that have iPhones, because they are being sent as iMessages.  iMessage is Apple’s proprietary messaging technology that sends messages over data, and when an iPhone sends an iMessage, it goes through Apple’s servers and then gets delivered to the intended device.

Problems arise when an iPhone tries to send an iMessage to a non-iOS phone.  One fix is to contact every person who owns an iPhone and is texting you and tell them to turn off iMessage from Settings > Messages > iMessage, but do you really want to have to do this?  I think not.

  • The best way to avoid this problem from the get go is to go into your phone’s settings and disable iMessage BEFORE you switch phones — otherwise other iPhones will continue delivering messages to your iMessage account and not to your actual phone.  You can test this before making the switch by making sure texts are coming in GREEN and not BLUE.  This is not always possible.  For example, lets say you forgot to do so before you traded your phone in, or it just broke and there is no way for you to power on your device to do that.. (you are obviously here, because you’re probably in this boat)
  • You need to completely shut down iMessage and have your phone number disconnected from every piece of Apple Software that you own including iCloud.  FYI iCloud can actually take up to 45 days to clear their servers of your phone number. Those dirty scoundrels!

This fix has worked for many:

  1. Reset your Apple ID password, and make sure to NOT log back in on your devices.
  2. Send a text to 48369 with the word STOP

Some other things you can try are if you have your old iOS device and it is turned on and connected to your WiFi in your home (if iMessage is turned on) texts will be delivered to this device and not make it to your new Android one.  Step #1 in the fix above addresses this problem as well.

It may take up to 12 hours before you start receiving these intended texts from iPhone users on your new Android device.

If there are a select few people who you must absolutely receive texts from before having the time to do the previous steps, call them and tell them to delete any prior conversations that they have with you in their phone.  Also, you can tell them to delete you as a contact and then re-add you.  Also when sending a message the sender can hit the little i next to the message and then select send as SMS.  These steps will most likely not be necessary if you do steps #1 and #2 above, but are a good remedy in the meantime.

Apple has since created a help page, which also has a lot of useful information that can help get you back to your texting frenzy.

Has anyone noticed any other major problems when making the switch from iPhone to Android or vice versa?  Please feel free to comment below.

 

How to Opt Out Of SMS Emergency Alerts

SMS Emergency Alerts

A couple of weeks ago I was at work, and out of nowhere one of the most obnoxious sounds ever blared through the entire building.  I actually thought it was a fire alarm at first but soon realized it was coming from the mobile phones of every single person in the room in unison.  There had to have been at least 30+ people present.  You see, it is now not only the latest episode of American Idol that’s being interrupted by these pesky Emergency Alerts, because  times they are a changing.

This all started in June of 2012 when the federal government and wireless service providers built a system called the  Commercial Mobile Alert System (CMAS) also known as Wireless Emergency Alerts (WEA).  This system sends text-like messages to wireless phones that are in the vicinity of an impacted area.  Standard text messaging charges do not apply.  I repeat standard text messaging charges do not apply, so you don’t have to worry about being charged for them if you are not subscribed to a texting package.  Even so, many people find these rather annoying.  The good news is that you can opt out of MOST of them.

There are 3 different types of messages that are sent:

  1. Presidential Alerts – Alerts issued by the President of the United States or someone with similar authority
  2. Imminent Threat Alerts – Alerts that include severe man-made or natural disasters, including tornados, hurricanes, tsunami or other even where there is an imminent threat to life or property
  3. AMBER Alerts – Alerts to help law enforcement search for and locate an abducted child

*Presidential alerts are the only ones that you can not opt out of receiving*

If you wish to be excluded from these audio bundles of joy, the setting to turn them off is located within the messaging app of your device (most phones but not all).  If it is not located there, you can check under the standalone settings app.  The following is an example provided from the Galaxy S3/S4/Note 2 series.

On your phone FIRST go into your MESSAGING application where you can see your text message threads then press the MENU key and choose SETTINGS.

From here you will see this:

SMS Emergency Alerts

SMS Emergency Alerts

If you really wanna have some fun with this then you can click on “Emergency notification preview” in the company of someone else.  The most opportune time would be in the following scenarios:

When they are either:

Sleeping, Reading a book, or Deep in thought studying for finals

SMS Emergency Alerts

At this point you should probably be prepared for bodily harm and/or flying objects.

Blackberry Shortcuts To Get To The Top & Bottom Of Your Email List

Blackberry Shortcut KeysScrolling through your emails can be a tedious task, especially if your inbox is overflowing.  It’s not like you’re training your thumb to go for the gold in this Summer’s trackball olympics or anything right?  Here is a much faster way to get the job done…

Press “t” for top and “b” for bottom when you are in your inbox.  That’s it.  Simple enough, right?

This shortcut works for your email and text messages on most blackberry devices.  This is also a great little trick if your trackball is being unresponsive.  For a complete list of shortcuts, please visit Blackberry Shortcut Keys.

How To Stop Unwanted Text Messages From 6250 That Say VZWNMN:1

So, you are getting multiple text messages from “6250” that say VZWNMN:1 over and over and over and over and over and…(I’m actually trying to be as redundantly annoying and tedious as these the text messages themselves).  Well, are you annoyed?  Of course you are!  Here is an explanation of what they are exactly, but more importantly how you can make them..

pink stop sign

Here is a cliff notes version of what is causing these unwanted texts:

Verizon introduced a new free feature some time ago called “sync and connect,and this allows smartphone users to view an all-in-one inbox online of all of their email account messages.  This includes access to their email accounts through My Verizon, and basically users are getting alerts via text message when a new email hits their inbox.  You caaaaaaaaan add this number to your block list to keep your phone from getting these alerts, but this is really only the equivalent of putting a bandaid on on the issue to mask the problem.  You want to completely stop them right?  Continue reading…

1.  First, log into your My Verizon Account.

2.  On the left and side of the screen, under Account Management, click on Change Features.     You may have to click the drop down to expand the menu.

How To Stop Unwanted Text Messages From 6250 That Say VZWNMN:1

3.  Select of the device that you would like to remove this service from.

4.  Scroll down until you find “Contact Management” and click Remove.

How To Stop Unwanted Text Messages From 6250 That Say VZWNMN:1

Ta’ Da’ !  There you have it boys and girls.  If you are unable to remove this feature yourself, you can reach customer service by dialing *611 from your mobile phone or by dialing 1800-922-0204.

How To Backup and Restore Text Messages

SMSBackup1Unlike your contacts and photos, which are more commonly  automatically backed up via micro SD cards and online servers, your SMS Text messages don’t exactly follow in their footsteps.  So, in the event that you are trying to A. Transfer them to your *shiny* new phone because you just upgraded that bad boy or B. Trying to back them up before performing a factory data reset…this app will come in handy.  It is available free for Android devices from the Google Play Store.

1.  After installing and then opening the app, choose the option to Backup you messages.

SMSBackup2

2.  Select where you would like your backup to be stored.  I prefer the external Micro SD card.

SMSBackup3

3.   Enter a name for the file, or just leave what is already there and press OK .

SMSBackup4

4.  Your phone will proceed with the backup.

SMSBackup5

5.   Once finished, your phone will tell you that the “Backup is Completed.”  If any messages fail to backup, it is most likely because they are picture/media messages.  This app will not backup these types of messages, so in order to do so you will have to actually go into the message, long press on it, and if given the option to save the attachment, do so.  This will save it to your SD card or phone memory.

SMSBackup6

6.  You will then see a message that says this:

SMSBackup7

**Please be aware that for some reason, regardless of what option you choose, CERTAIN model phones automatically create the backup on your phone’s memory.  This is especially important if you are performing a factory reset, because after you create the backup you will need to transfer it to either your computer or a micro SD card BEFORE performing the factory reset, reason being once you reset your phone the backup you just created will be erased.  Your device may or may not fall into this category.  The easiest way to check and see where this backup is stored is by taking out your SD card, using a micro SD card reader and opening the folder on your computer.  If you can locate a folder titled “SMSBackupandRestore,” and there is an .XML file in that folder, the file is backed up on the sd card.  If it is not there, you will have to plug your PHONE into your computer, locate that folder and drag & drop it onto your desktop to get it off of the phone’s memory before you reset your device**

8.  You are now ready to A. Factory reset/restore or B. Transfer texts to the new device.  Proceed.  After booting up the new device, or after the device restarts following the factory wipe, download the same application and launch it.  This time instead of choosing Backup, choose Restore.

SMSBackup8

9.  Choose the name of the file you just created and then click OK. (If it says that there are no backups, but you know from the above step that the backup is in fact on your SD card, the app is trying to read the phone’s memory for that backup.  Simply move the backup from your SD card to your phone.  Again, certain model phones require this extra step.  The process for this involves plugging your SD card and your phone into your computer via USB and dragging the file from your SD card onto your device memory.  Once you do this, it will show up in the app when searching for a backup to restore from).

SMSBackup9

10.  Now choose whether or not you want to Restore All Messages  or Restore from a certain date and click OK.

SMSBackup10

11.  If you want your phone to check for duplicates, it can take a lot longer if you have thousands of texts and tons of threads.  On this screen selecting NO will help make the restore significantly faster.

SMSBackup11

You will now see a progress bar as the restore is occurring.  It is not necessary to remain on this screen.  If you press the home button and go into your text messaging app, you will see the threads moving.  This restore process will continue going on in the background until it is complete.  Wait to actually use the text messaging app until it is completed though.