Technical Support Flow Chart (Funny)

I found this photo online on  xkcd.com and absolutely had to share it!  Yep, this pretty much sums up the majority of my day…

So umm yea…sometimes when us “experts” look like we are busy at work solving your CATASTROPHIC technical problems we are either:

1. Surfing the web
2. Placing last minute bids on ebay
3. Following this flow chart, which includes both pressing random buttons until we figure out a smart sounding way to explain whats “wrong” with your device, whilst hoping that you will not question it and/or googling how to fix it, thus resulting in us looking like the “experts” that we “are”.

::Pats self on back:: It’s all in a day’s work.