A desperate google search for the above error message has probably brought you to this page. Well, I’m happy to have you here, but I wish it was under slightly better circumstances. Needless to say, pull up a chair and stick around for a bit, because I’m going to show you how to fix it and reset your Backup Assistant account.
- Backup Assistant
- Backup Assistant Plus
- Sync Service
Next, FORCE STOP the application, CLEAR DATA and CLEAR CACHE.
Now, you will have to create a new backup assistant account. Go into SETTINGS > ACCOUNTS AND SYNC > BACKUP ASSISTANT.
When you launch it, it will require a code, but you are not trying to restore your contacts, you are trying to backup the ones you already have on your phone. So, choose “create new account,” and then choose a password (preferably 4 zeros or something you will remember). Voila! You have simultaneously created a new backup assistant account and brought about world peace…Okay, maybe I’m exaggerating about the world peace part.
God bless you!!!! this fixed my problem after visiting several VZ stores, and speaking to many, many reps who always claimed they fixed it, but that was a false claim! I’d hug you if I could!
You are unbelievable!!!! Thank you!
U r the BEST!! I finally found the solution to my syncing problem. Thank you soooo much!!
you are the bomb!!!!!!!! I’ve been frustrated by this for months and also spent hours online with Verizon Tech to no avail!
You can have a try “Mobikin”. It provides the best windows and Mac manage or recovery software. Hope this helps!
Hey thanks for the recommendation. I will definitely look into it!
Casey
Now WHY dont all the rest of the yahoos just provide this easy fix… ay yi yi. THANK YOU!
Hi Kristi,
A great big you’re welcome coming right at ya!
– Casey